Accessibility Statement for Hollywood Handbook Hat Pack Store

At Hollywood Handbook, we are committed to making our website accessible to everyone, including individuals with disabilities. We understand the importance of compliance not only from a legal standpoint but, more importantly, from an equity standpoint. We believe that everyone should have equal access to our content and services.

We are continuously working to improve the accessibility of our website and ensure that it meets or exceeds the requirements of the Americans with Disabilities Act (ADA). Our efforts are ongoing, and we welcome any feedback that can help us enhance the user experience for all visitors.

If you encounter any issues with the accessibility of our site or have suggestions on how we can improve, please contact us at:

Email: shop.rollyhog@gmail.com

Your feedback is invaluable to us as we strive to create a more inclusive and accessible online environment for everyone.

Measures to support accessibility

We're committed to making the shopping experience here as accessible as possible. Hollywood Handbook takes the following measures to ensure accessibility of the Hat Pack website and merch store:

Include accessibility as part of our mission statement.
Include accessibility throughout our internal policies.
Integrate accessibility into our procurement practices.
Appoint an accessibility officer and/or ombudsperson.
Provide continual accessibility training for our staff.
Assign clear accessibility goals and responsibilities.
Employ formal accessibility quality assurance methods.

Additionally, we offer a Concierge Service where any potential customer can make arrangements to meet with a member of our website's staff. They are skilled in taking a customer through the store and describing products in detail. There are abundant communication options available: phone call, text, Zoom, Facetime, etc. Email us to set up your concierge consultation.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Hollywood Handbook Hat Pack merch store is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are constantly working to improve our store in this regard.

Feedback

We welcome your feedback on the accessibility of this website. Please let us know if you encounter accessibility barriers by contacting us:

E-mail: shop.rollyhog@gmail.com
Postal Address: 3579 E Foothill Blvd, Box 171, Pasadena CA 91107

We try to respond to feedback within 2-5 business days.

Technical specifications

Accessibility of the Hollywood Handbook merch store relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML

These technologies are relied upon for conformance with the accessibility standards used.

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